Curse

kazjun · Aug 31, 2007, 05:35 AM // 05:35

I still think that anet should have thought to ship it earlier. Wasn't there like copies floating around europe a few days after the sneak peak event? And they didn't think to ship it to australia till there was no time left in case of a stuff up? This is actually 2007 right? They use planes right? So they miss a flight or two, so what? I could probably get a seat and fly to the US to get a copy of GWEN if I was that desperate. Doesn't take more than a few hours. If they had shipped with a few days spare...

Yes, EB is bad and the couriers failed, but to not have a fallback plan, or not have enough time to fix the mistake? That seems like leaving things till the last minute to me. That just makes me think that maybe the aus/NZ region is just an afterthought.

Lady Lozza · Aug 31, 2007, 05:39 AM // 05:39

Agent, once it leaves Anet, it is out of their hands, once it leaves NCSoft it is out of their hands.

For all we know EB swapped GW for extra copies of Bioshock because they knew they'd sell more of that game (and perhaps for a greater profit?). The point is that it has happened to Australia and New Zealand is UNSURPRISING. We have this happen all the time. Yes, we are disappointed. But being disappointed doesn't make it anymore or less Anet's fault. For all we know Anet off loaded it 4 weeks ago. 4 weeks is actually enough time to send it surface freight to Australia.

Whinge and complain all you like but please understand that Anet is NOT responsible for the distribution of their game.

Psuedo Halgoen · Aug 31, 2007, 05:50 AM // 05:50

I think I know why I was charged for the full game plus the pre-order. If you bought the pre-order in game, buy the rest of the game IN GAME. Otherwise, you will be like me, forking out extra for no reason.

I just wish that I had known about this before I bought from PlayNC as I couldn't remember if I had bought the pre-order in game or from PlayNC. I mean it doesn't tell you where you purchased it from, and there is no warning saying "If you bought from here, you must purchase the other from here".

I'd bet my pink socks that is what they are going to say to me when they respond to my support ticket. I'll also bet that they will say "too bad so sad" to me about getting that money back too.

So cranky right now.

Pwny Ride · Aug 31, 2007, 05:52 AM // 05:52

New Zealand arent the only ones missing out. I went to my EB games (Northland, Victoria), which i pre-ordered it off, there was 'shipping problems'.
EB was told they might get it in Saturday, if not Saturday, Monday. In my honest oppinion, all of this could have been averted if it had have been stocked a week or so in advance.

Lady Lozza · Aug 31, 2007, 05:54 AM // 05:54

Pwny, if you read the beginning of this topic you would realise we have asked a mod to change the title to include Australia. As you can see, they haven't.

Age · Aug 31, 2007, 05:58 AM // 05:58

You can still use your prerelease untill then as I won't be getting mine untill Saturday.I can still see everything I unclocked in prerelease I live North of the US btw.

plasmasword · Aug 31, 2007, 05:59 AM // 05:59

So what mini-pet is Australia and New Zealand getting? ^^
(if someone already asked this im sorry i didnt feel like reading 6 pages of whining)

Lady Lozza · Aug 31, 2007, 06:01 AM // 06:01

Age, the unlocks are there, you simply can't access it. I can see all the outposts too but I get pushed back to Ascalon or Shing Jea or Istan when I try to map, or else get an error while trying to map.

Anyhow I'm off from work. Almost certain to buy online. I'll see you all ingame in about an hour when it starts.

Scorchio · Aug 31, 2007, 06:02 AM // 06:02

Kiwiroo FTW!

kazjun · Aug 31, 2007, 06:13 AM // 06:13

I know it's not all anets an NCsofts fault. I blame EB as well, and they'll be getting my complaint as well as a demand for a refund. What ticks me is that they didn't ship early enough to allow time for stuff ups. And I don't care how long ago they shipped. The fact that GWEN is delayed means that they DIDN'T ship early enough. And considering how there were threads about customers who got GWEN early, I'm thinking the disks were ready ages ago and they simply didn't ship.

Perfected Shadow · Aug 31, 2007, 06:19 AM // 06:19

Meh, we always get screwed when it comes to games. Rip-off prices compared to other countries (pretty sure that's the case), and releases not making it on time. Nothing new > <.

Terra Xin · Aug 31, 2007, 07:26 AM // 07:26

Quote:

Originally Posted by Perfected Shadow

Meh, we always get screwed when it comes to games. Rip-off prices compared to other countries (pretty sure that's the case), and releases not making it on time. Nothing new > <.

Well at least we're not 5 years behind the rest of the world :P

I'm devastated that we have to wait until Tuesday... makes me wish I had a credit card :S

nimloth32 · Aug 31, 2007, 08:31 AM // 08:31

jeez, i preordered my GWEN copy from EB Adelaide and the storekeeper told me that i will receive my copy on MONDAY!!!!!! DANGG!!!!!!!!!!!!

i had made a few arrangements with my guildmates and frens to rush GWEN tonight..guess i need to cancel my plan..><"

and i guess from what i read from this forum, i cannot play the game with my preorder key..><"

Nights Death Dealer · Aug 31, 2007, 08:35 AM // 08:35

ok, all those accepting that its all EB's fault...sit back and chill.

it isnt just EB that has delays. WHOLE of australia has delays, Harvey Norman, Gametraders.....so....ANET is to blame, end of story.

and gaile, next time, dont just make up bullsh*t story blaming anyone but yourself when there is hard evidence showing it isnt just EB missing out on stock

if you have more evidence, feel free to please reply in this thread and give us a non-bulls**t story.

and also gaile, would be nice if aussies/kiwis had some sort of compensation for this wait and delay, asd you can see, many people had HUGE plans to play your "GREAT" game this weekend, and now are left high and dry. if this was any other product/consumable in a store, we would have compensation, fairs fair imo.

nimloth32 · Aug 31, 2007, 08:45 AM // 08:45

sigh, at least we should be thankful that anet does not delay our copies of GW:EN until few months later..(referring to GW:F collector edition story back in those days..:P)

holababe · Aug 31, 2007, 09:07 AM // 09:07

Quote:

Originally Posted by Lady Lozza

Possibly because to NCSoft and EB we are not a large enough market share. NSW, QLD and WA are confirmed delays from players I know ingame. Since I'm pretty sure EB HQ (main distro centre) is Sydney I'd say it is doubtful that we will have it tomorrow.

Melbourne is confirmed delay as well until September 6 (according to Melbourne Central)

kaheiyeh · Aug 31, 2007, 09:07 AM // 09:07

Quote:

Originally Posted by Nights Death Dealer

ok, all those accepting that its all EB's fault...sit back and chill.

it isnt just EB that has delays. WHOLE of australia has delays, Harvey Norman, Gametraders.....so....ANET is to blame, end of story.

and gaile, next time, dont just make up bullsh*t story blaming anyone but yourself when there is hard evidence showing it isnt just EB missing out on stock

if you have more evidence, feel free to please reply in this thread and give us a non-bulls**t story.

and also gaile, would be nice if aussies/kiwis had some sort of compensation for this wait and delay, asd you can see, many people had HUGE plans to play your "GREAT" game this weekend, and now are left high and dry. if this was any other product/consumable in a store, we would have compensation, fairs fair imo.

Uh, you need to get YOUR facts right. GW:EN is currently an EB EXCLUSIVE! Only EB will be stocking GW:EN until a certain time when other retailers can start stocking them!

Nights Death Dealer · Aug 31, 2007, 09:16 AM // 09:16

Quote:

Originally Posted by kaheiyeh

Uh, you need to get YOUR facts right. GW:EN is currently an EB EXCLUSIVE! Only EB will be stocking GW:EN until a certain time when other retailers can start stocking them!

DING!! incorrect, Harvey Norman retailers and Gametraders around australia also receive their stock on monday. ring them and ask your self, i rang multiple stores chasing a copy. Most aussie gamers are just too infatuated with EB to remember there are other game stores here

Arwen Granger · Aug 31, 2007, 09:45 AM // 09:45

hmm, i just bought GW:EN via online store.
24.99 pounds less 3.49 pounds discounts so it's 21.5 pounds which is approx A$ 55.
I canceled my preorder with EB today and got full refund. Had to argue a little but they gave in.

kaheiyeh · Aug 31, 2007, 09:50 AM // 09:50

Quote:

Originally Posted by Nights Death Dealer

DING!! incorrect, Harvey Norman retailers and Gametraders around australia also receive their stock on monday. ring them and ask your self, i rang multiple stores chasing a copy. Most aussie gamers are just too infatuated with EB to remember there are other game stores here

Actually I did go to a variety of stores including JB Hi Fi, GAME and Dick Smiths and none of them said they'd get any at all.